Frequently Asked Questions

HomeFrequently Asked Questions

Find answers to some of the most common questions we receive.

Below you’ll find answers to the most common questions you may have on Bravo Professional Contractors’ website and services. Also, please feel free to send us a message using the contact form or, if you’d rather, give us a call.

How can I receive an estimate for my project?

That’s simple! Just complete the “Request An Estimate” form to the right of this screen, on the home page, or the contact us page. We will reach out to you in order to schedule your onsite consultation.

After the onsite or virtual consultation, how long before I can expect to receive the estimate?

Depending on the amount of work included, we normally provide quotes within 72 business hours. In some cases, we can return your estimate sooner if there is a sense of urgency. Larger, multi-option projects can take longer, which may require more time. We aim to provide an accurate and detailed quote, so your goals and expectations are fully understood.

Is your company bonded and insured?

No need to worry! Ensuring the value and safety of your property, along with the safety our team, is a high priority! We are fully insured with general liability and workers’ compensation insurance.

Do you provide a guarantee/warranty for your work?

We want you to be confident that we have your best interests in mind when it comes to the integrity of your project. We provide a 12-month limited labor interior paint and flooring warranty and a 24-month limited labor exterior paint warranty.

What are your payment options?

We accept most major credit and debit cards, personal or business checks, certified checks, money orders, and some forms of electronic payment. Please note that credit card transactions are subject to merchant fees that are passed directly to the merchant service provider.

Do you require a deposit?

Deposits are standard in the service industry. Our normal deposit ranges from 50%-60% based on whether we are providing the paint and/or materials needed. Once your check has been deposited and cleared, we purchase any and all required paint, flooring, and materials. You’re in great hands because our track record and integrity in handling customers’ deposits are flawless!

I just signed my contract. What’s the next step in the process?

Once the contract is signed and the deposit has been rendered, we will contact you to schedule your start date. If the paint colors, flooring, or siding color have not been selected, we generally require that to be emailed at least three days prior to the start date.

How long will my project take?

Each project timeline varies from job to job. We generally provide an estimated completion time and leave room for the unexpected things that are out of our control. (i.e. weather, power outages, additional work required/added, etc.)

Do I have to be there?

We do not require our customers to be there. Many of our jobs are completed while customers are at work, enjoying some leisure, and in some cases out of town completely. We can install a lockbox and leave the key onsite for the duration of the project. Alternatively, some customers give us the garage panel code and leave the entry door unlocked. Whichever of these two works best for you works for us!

How long will my project take?

You will have a project lead assigned to your job who will be overseeing the day-to-day workflow. You will be notified to complete the final walkthrough with our project lead to ensure everything contracted has been completed to your satisfaction. Once everything has been signed off on, a member of our management team will contact you to schedule a time for the final balance to be rendered.

Have another question not listed? Please fill out the contact form, leave your question, and someone will get back to you as soon as possible. We look forward to creating a warm and welcoming environment for your home or office space!

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